PRIVACY POLICY

1. Introduction

Welcome to GoldenChick ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or interact with our services.

Please read this Privacy Policy carefully. By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Place an order through our website or mobile app
• Create an account with us
• Subscribe to our newsletter or marketing communications
• Participate in surveys, contests, or promotions
• Contact us with inquiries or for customer support

This information may include:

• Name, email address, and phone number
• Delivery or billing address
• Payment information (processed securely by our payment processors)
• Order history and preferences

Automatically Collected Information

When you visit our website or use our app, we may automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Pages you visit and time spent on those pages
• Date and time of access
• Referring website addresses
• Other diagnostic data

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders
• To create and manage your account
• To communicate with you about your orders, account, or inquiries
• To send you marketing and promotional communications (with your consent)
• To improve our website, products, and services
• To personalize your experience and provide content and product offerings relevant to your interests
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues or fraudulent activities
• To comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may disclose information when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk.

Some of the security measures we use include:

• Encryption of sensitive data
• Secure servers and networks
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request copies of your personal information.
• Correction: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Deletion: The right to request that we delete your personal information, under certain conditions.
• Restriction: The right to request that we restrict the processing of your personal information, under certain conditions.
• Objection: The right to object to our processing of your personal information, under certain conditions.
• Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact information provided below.

Marketing Communications

You can opt-out of receiving marketing communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us. Please note that even if you opt-out of receiving marketing communications, we may still send you transactional or administrative messages, such as order confirmations or updates about your account.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Whether there is a legal obligation to which we are subject
• Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations)

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children under 13 without verification of parental consent, we take steps to remove that information from our servers.

9. Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: